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Privacy Policy

This policy explains how Anchorpoint Property Group handles ‘Personally Identifiable Information’ (PII) - information that can be used on its own or with other information to identify, contact, or locate a single person. By accessing or using our website, you consent to the collection and use of your personal information in accordance with this policy.

What information do we collect?

We collect your personal information when you subscribe to our newsletter, fill out a form, submit property information, or register on our site. You may be asked to enter your name, email address, mailing address, or phone number; you can also visit our site anonymously.

Device and usage information: we also collect information about your device and browsing activity - IP address, operating system, browser type, referring and exit pages, and timestamps - to improve your experience. This may be collected using Google Analytics and similar tools, which measure usage trends and do not identify any individual.

Business changes: if Anchorpoint Property Group is acquired by or merged with another company, we will notify you before transferring your information, which would then be subject to the acquiring entity’s privacy policy.

How do we use your information?

  • To personalize your experience and deliver relevant content.
  • To improve our website.
  • To respond to customer service requests.
  • To administer a contest, promotion, or survey.
  • To process your transactions.
  • To ask for ratings and reviews.
  • To follow up after correspondence by chat, email, or phone.
  • To send marketing materials via calls, emails, and texts.

Your information will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering a product or service you requested. We do not sell, rent, or share your mobile number with third parties or affiliates for their marketing purposes. Text message opt-in data and consent are used strictly to send messages about your inquiry or our services.

How do we protect your information?

Your personal information is kept behind protected networks and is accessible only to authorized personnel. Sensitive data is encrypted in transit via SSL. We run regular malware scanning and apply a range of security measures when you enter, submit, or access your information.

Do we use cookies?

Yes. Cookies are small files a site transfers to your device through your browser that let our systems recognize your browser and remember certain information. We use them to understand your preferences, keep track of advertisements, and compile aggregate data about site traffic so we can improve the experience. You can set your browser to warn you each time a cookie is sent, or turn cookies off entirely - some features may then not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include website hosting partners and others who help us operate the site and conduct our business, so long as they agree to keep the information confidential. We may release information where appropriate to comply with the law, enforce our site policies, or protect rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing or advertising.

Third-party links and services

We may link to or offer third-party products or services. Those sites have separate, independent privacy policies, and we have no responsibility or liability for their content and activities. We recommend reading their policies to understand how your information is handled.

Google and advertising

We use Google advertising products. Google, as a third-party vendor, uses cookies to serve ads on our site, and its DART cookie enables it to serve ads based on previous visits to our site and others. We have implemented remarketing, Google Display Network impression reporting, and demographics and interests reporting.

Opting out: you can set preferences through the Google Ad Settings page, or opt out via the Network Advertising Initiative opt-out page or the Google Analytics Opt-Out Browser Add-on. We do not collect personally identifiable information through any remarketing system.

California Online Privacy Protection Act (CalOPPA)

  • Users can visit our site anonymously.
  • A link to this privacy policy appears on our home page.
  • The link includes the word ‘Privacy’ and is easy to find.
  • You will be notified of policy updates on this page.
  • Users can update their information by emailing, calling, or chatting with us.

Do Not Track

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Children’s privacy (COPPA)

We do not market to children under the age of 13 and do not allow third parties to collect personally identifiable information from children under 13.

Personal, financial, and property information

As a real estate services firm, we may require certain information to assist with your situation, including contact information, property details, and in some cases financial information needed to analyze your property. We use this internally and will not share it externally unless necessary to help resolve your real estate situation or as required by law.

Fair information practices

We follow Fair Information Practices and will notify users via in-site notification within 7 business days if a data breach occurs. We agree to the Individual Redress Principle, which gives individuals the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act

We collect your email address to send information, respond to inquiries, and market to our mailing list. We comply with the CAN-SPAM Act by:

  • Not using false or misleading subjects or email addresses.
  • Identifying messages as advertisements where required.
  • Including our physical address.
  • Monitoring third-party marketing services for compliance.
  • Honoring opt-out and unsubscribe requests promptly.
  • Allowing users to unsubscribe via a link in each email.

Text messaging (SMS) program and opt-out instructions

By completing a form on our website or otherwise providing your mobile number, you consent to receive SMS messages from Anchorpoint Property Group related to your inquiry, our services, or your relationship with us. Message frequency varies. Message and data rates may apply.

  • Opt out: reply STOP at any time. You will receive a final confirmation message, after which you will no longer receive SMS messages from us for that program.
  • Help: reply HELP, or contact us at 832-979-0207.
  • Privacy: we do not sell, rent, or share your mobile number with third parties or affiliates for their marketing purposes.
  • Carrier disclosure: carriers are not liable for delayed or undelivered messages.

Scope and changes

This policy applies only to information collected through our website, not to information collected offline. If we modify this policy we will post the changes on this page.

Contact us

Questions about this privacy policy? Contact Anchorpoint Property Group at 832-979-0207.